Help

 

This section is designed to answer your questions on the application process and the rights that it duly confers.

1. Why have I received an invitation to apply to operate under this license arrangement?

Permission to operate under this license is by invitation only and is meant for pre-screened and pre-selected companies that are considered to be suitable partners.

 

2. How complex is the Application Process?

By targeting pre-screen potential partners, we have been able to simplify and streamline the process as much as possible. If you have any questions or are only able to partially complete your application, please Submit your progress to date (including email address) . This will allocate your unique reference number and enable a case worker to provide support.

 

3. How long does it take?

Our team are incentivised to complete applications within 10 working days

 

4. What are POGO service providers and do you have them?

Yes – we (NWI) hold extensive service provider resources. These resources are what enable us to both support the extension of the POGO licence and keep the cost as competitive as possible. POGO service providers are corporations which are registered in the Philippines that provide support to the operations of licensed operators in various areas of operations including customer relations, strategic support, IT support and gaming/software platform providers and lice studio and streaming providers. They are currently classified under Business Process Outsourcing (BPO).

 

5. Need Further Help?

Please see the Contact Us section